Business Viability

1. 1. Our business results are generally positive and not cause for great concern.

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   5

   n/a
   
   

2. 2. Our business has a sound capital structure so we can survive in the short-term.

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   5

   n/a
   
   

3. 3. We have created leanness and variability in product and service cost structures so we can protect margins even in difficult times.

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   5

   n/a
   
   

4. 4. We have clarity on the policies and enforcement of general and administrative expenses.

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   n/a
   
   

5. 5. Our products and services are competitive in the market place.

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   n/a
   
   

6. 6. Our business development and sales force delivers the results needed to sustain the business.

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   5

   n/a
   
   

7. 7. Our employees are engaged and actively interested in moving the business forward.

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   n/a
   
   

Leadership

1. 1. We have the right leaders in the right roles on our leadership team.

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   n/a
   
   

2. 2. We trust and respect our leadership team.

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   n/a
   
   

3. 3. Our leaders are good at communicating the purpose, values and strategy of the business.

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   n/a
   
   

4. 4. Our leaders stay constructive and communicates in difficult times.

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   n/a
   
   

5. 5. Our leaders engage in rigorous discussions of assumptions and alternatives before making critical decisions.

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   n/a
   
   

6. 6. Our leaders are aligned across functional areas and support each other in reaching the top goals.

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   n/a
   
   

7. 7. Our leadership team sets demanding goals and keeps their eye on execution and performance.

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   n/a
   
   

Strategic Management

1. 1. Our organization’s purpose and values engages people in ways aside from making money.

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   n/a
   
   

2. 2. We understand our market differentiation and what drives value to our customers.

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   n/a
   
   

3. 3. We listen to our customers and engage in regular market research.

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   n/a
   
   

4. 4. We know our economic model and where and how we make money.

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   n/a
   
   

5. 5. We understand our competitive position and where and how to grow in the future.

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   n/a
   
   

6. 6. We have mechanisms for ongoing innovation of our offerings.

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   n/a
   
   

7. 7. Our strategy evolves regularly and is managed as an ongoing process.

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   n/a
   
   

Operational Excellence

1. 1. We understand our business strategy and how each of us contributes to the execution.

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   n/a
   
   

2. 2. We have clear goals and measures so everyone understands what constitutes success.

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   n/a
   
   

3. 3. We make regular improvements to our processes and procedures.

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   n/a
   
   

4. 4. We have a delegation practice that ensures timely execution and feedback.

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   n/a
   
   

5. 5. We are free to make decisions inside the strategic framework and our responsibility area.

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   n/a
   
   

6. 6. Our organization structure and culture actively supports the business operations.

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   n/a
   
   

7. 7. We listen to our customers and use feedback to improve our quality.

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   n/a